FAQ Professional Posters Printer
Q: What kind of material can print?
A: Vinyl, window film, polyester, flex banner, backlit film, etc.
Q: Printing width?
A: 1.6m / 1.8m / 2.6m/3.2m are optional
Q: Printing speed?
A: Can reach 18sqm/hour for the printer with only one Epson DX5 head, 32sqm/hour for the printer with two Epson DX5 head
Q: after-sales service?
B: Online tech support, install software for you by online service
Q: About packing?
A: Packing in strong wooden case
Q: Delivery time:
A: Within 5-7days after receive the payment. Please note that:
Possible delays in shipping threshold, and cost are subject to the shipping companies as they are overloaded-with online orders, due to the pandemic, and the Ukrainian war. We thank you for your cooperation and, your patience on this journey.
Q: Standard parts and tools with machine
A: Software driver CD, operation manual, power line, spare parts, ink adding and cleaning tool, assemble tools
Q: Can we send our technician to your factory for training?
A: Yes, you are warmly welcome to visit us for free training.
Q: How about Warranty?
A: One year warranty for our machines, except for the print head. During the warranty period, we will send free parts for replacement while broken parts should be sent back.